General terms and conditions of sale

  1. Scope and acceptance of conditions

The present general conditions of sale govern the sales concluded by, property of Quedillart SA, with its client, both parties accepting them without reserve. The validation of the order by the client and its payment implies full and unreserved acceptance of the present General Terms and Conditions of Sale (GTS). These can be modified at any time without notice.


  1. Products and Warranty

All the works are sold unframed and in the condition mentioned in the description, which the selling price takes into account. All the works presented are guaranteed authentic. On request of the customer, a certificate of authenticity can be issued for original works of art with a value of more than 300 euros. Despite all the care taken, the photographs and descriptive notes of the works published on, may contain errors or omissions and are not contractual, they do not engage the responsibility of Quedillart SA. Only the invoice and the certificate of authenticity issued are authentic.


  1. Order

The works offered on are available in single or limited edition and within the limits of available stocks. Although our database is regularly updated, some products may be temporarily or permanently unavailable, despite an indication to the contrary on our site. The unavailability of one or more works cannot engage the responsibility of Quedillart SA. The availability of the works ordered will be confirmed by e-mail by upon receipt of the order. 

All orders are firm and final. In order to be admissible, any modifications or cancellations requested by the customer must be sent by email before the works are dispatched.


  1. Awards

All prices are net in Euros (€), excluding shipping costs which are calculated from the shopping cart. They can be modified by without prior notice and will be charged on the basis in force at the time of the registration of the order. Payments are only accepted in Euros.

New books are sold in compliance with the regulations applicable in France on the single book price: discounts may not exceed 5% of the price set by the publisher (Law No. 81-766 of 10 August 1981).


  1. Shipping costs

Shipping costs include a contribution to the costs of preparation and packaging as well as postage. The geographical area and the shipping method chosen by the customer vary the amount of the shipping costs. The cost of transport is indicated before the validation of the order, except in specific cases which will be notified by e-mail after the order. 

Shipping costs are calculated according to the type of work and the type of packaging. Posters and prints sent in rolls may include up to 5 works, as well as flat packaging.

In the event of an order to a country other than metropolitan France, customs duties or other local taxes (local VAT, customs tax, import duties, etc.) may be payable. These duties are the exclusive responsibility of the customer and are his entire responsibility both in terms of declarations and payment to the competent authorities.

The customer must imperatively check the package upon delivery. He has 48 hours to make all the necessary reservations to the carrier in case of lack or damage. The transfer of risk takes place when the package is handed over to the carrier.


  1. Payment

The total price invoiced to the customer is the price indicated on the order confirmation sent by It is payable in cash on the day of the actual order. The payment is made in cash before the order is shipped by: Visa or Mastercard, bank transfer (bank charges to be paid by the buyer) or Paypal. Payments are only accepted in EUROS.

The order validated by the customer will only be considered effective when the bank payment centres concerned have given their agreement. In case of refusal of the said centres, the order will be automatically cancelled and the customer will be informed by e-mail.

Furthermore, reserves the right to refuse any order from a client with whom there is a dispute.


  1. Property

The transfer of ownership to the purchaser will take place after full payment of the goods, whatever the date of delivery, in accordance with the law n° 80-335 of May 12, 1980.


  1. Delivery

The products are delivered to the delivery address indicated at the time of the order. The delivery times indicated at the time of the order are average delivery times, given as an indication and may vary according to the destination. Quedillart SA cannot be held responsible for any delay in delivery.

The seller shall be released from its obligation to deliver in the event of force majeure, defined as any unforeseeable, irresistible event resulting from circumstances beyond the Parties' control, such as (non-exhaustive list): war, attacks, riots, fire, strikes, accidents, bad weather and the impossibility of being supplied.


  1. Returns

If the work is not suitable, for any reason whatsoever, the buyer has a withdrawal period of 14 days from receipt to return his order. After prior agreement from, the package must be returned in its original packaging, in perfect condition, taking all the usual precautions when sending works of art, accompanied by the invoice. The return costs will be charged to the customer.

Upon receipt and after ascertainment of the good condition of the returned work, it will then be refunded, with the exception of shipping and return costs which remain the responsibility of the buyer. Products that have been damaged or soiled by the customer will not be taken back.


  1. Confidentiality and protection of personal data

Quedillart SA treats all information concerning its customers with the strictest confidentiality. The personal information collected for the purposes of distance selling is mandatory, as it is indispensable for the establishment of invoices and the routing of orders. This data entered online is recorded on a secure server.

In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers is subject to the general regulations on data protection - RGPD. The customer has (article 34 of the law of January 6, 1978) a right of access, modification, rectification and deletion of data concerning him, which he can exercise by contacting Moreover, Quedillart SA undertakes not to communicate, whether free of charge or in exchange of payment, the contact details of its clients to a third party.


  1. Litigation and applicable law

The sales made by are exclusively governed by French law whatever the country of residence of the customer, the place of placing the order or the place of delivery. Our General Terms and Conditions of Sale (GCS) are translated into a foreign language for information purposes. Only the GCS written in French will prevail, if necessary, over any other foreign language version or any other contradictory document in the event of a dispute. 

In the event of a dispute, the client should first contact Quedillart SA, via the address, to obtain an amicable solution. He will also have the possibility to resort to a consumer mediator. Failing this, the Commercial Court of Paris will have sole jurisdiction. The responsibility of Quedillart SA will, in any case, be limited to the amount of the order.